We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.
At Rathletics, we believe your personal information should remain personal. We are committed to transparency about our data practices and giving you control over your information. We never sell your data to third parties.
We collect information you provide directly to us, such as when you create an account, purchase services, or contact us. This includes personal information like name, email address, phone number, fitness goals, health information, and payment details. We also collect usage data about how you interact with our platform.
We use your information to provide and improve our services, process payments, communicate with you about your programs, send important updates, provide customer support, and personalize your fitness experience. We may also use aggregated data for research and development purposes.
We do not sell, trade, or rent your personal information to third parties. We may share information with service providers who assist us in operating our platform, processing payments, or providing customer support. These parties are bound by confidentiality agreements and may only use your information for specified purposes.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure servers, regular security audits, and access controls for our team members.
You have the right to access, update, or delete your personal information. You can modify your account settings, unsubscribe from marketing communications, and request data portability. For residents of certain jurisdictions, additional rights may apply under local privacy laws.
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences. Some features may not function properly if cookies are disabled.
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Account information is typically retained for the duration of your account plus a reasonable period thereafter.
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws and regulations.
Our services are not intended for children under 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and sending you an email notification. Your continued use of our services after such changes constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or how we handle your personal information, please don't hesitate to reach out to us.
Privacy Officer
privacy@rathletics.com